Still no reply to your email? Have you recently placed an order with DOG EARS or emailed us for one reason or another? We check our email every day and normally we respond in a timely fashion. However, from time to time we have difficulty getting back to customers due to either invalid email addresses or full mailboxes. If you haven't heard from us try emailing us again at and include your own email address in the TO: or CC: option. You may just discover that your email address is incorrect or that your mailbox is full. If so, make the correction and try again. If not, then expect to hear back from us asap.